Privacy Policy
How we collect, use, and protect your information
Introduction
Worldfolio Global Services Pte. Ltd. ("WGS", "we", "us", or "our"), headquartered at 65 Chulia Street, OCBC Centre, Singapore 049513, is committed to protecting the privacy and personal data of our clients, partners, and visitors.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity. By accessing our website or engaging our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following categories of personal information:
Contact Information: Name, email address, phone number, company name, job title, and mailing address provided through contact forms, email correspondence, or business engagements.
Professional Information: Industry, area of expertise, business interests, and other information relevant to our advisory services.
Website Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.
Communication Records: Content of emails, messages, and other communications you send to us.
Newsletter Subscriptions: Email addresses provided when subscribing to our insights and publications.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide strategic advisory, consulting, and related services to our clients.
Communication: To respond to inquiries, send requested information, and maintain professional relationships.
Insights and Publications: To send newsletters, market insights, and thought leadership content to subscribers.
Website Improvement: To analyze usage patterns and improve our website functionality and user experience.
Business Development: To identify potential opportunities for collaboration and service offerings.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations across the jurisdictions in which we operate.
Data Sharing and Disclosure
We do not sell, trade, or rent personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Partner Network: With members of our global partner network only when directly relevant to delivering services you have engaged, and only with your prior consent.
International Data Transfers
As a company operating across Singapore, Japan, South Korea, and Spain, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place for such transfers in compliance with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Singapore, Japan's Act on Protection of Personal Information (APPI), South Korea's Personal Information Protection Act (PIPA), and the European Union's General Data Protection Regulation (GDPR).
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Restriction: Request that we restrict the processing of your personal data.
Portability: Request transfer of your personal data to another service provider.
Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis.
To exercise any of these rights, please contact us at privacy@wgs.com.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Worldfolio Global Services Pte. Ltd. 65 Chulia Street, OCBC Centre Singapore 049513 Email: privacy@wgs.com
